You’ll find the size chart right above, next to the size options on each product page.
Please take a moment to check it carefully before placing your order. It helps you find your perfect fit and prevents unnecessary returns.

If you’re still unsure about sizing, our customer service team is always happy to help. We’re here for you!

If you wish to cancel or change an order, please contact our customer service support@noauma.com as soon as possible. Changes can only be made before the order has been processed.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

At the moment, we only ship to New Zealand, but we are working on expanding to more countries.

Once your order has been processed, a tracking number will be added to your order. You will receive this tracking number via email, and you can track your package by entering it on the following page: https://www.noauma.com/apps/parcelpanel

Our processing time is 1–2 business days. Once your package has been shipped, you can expect a delivery time of 5–10 business days.

We do our best to get your order to you as quickly as possible, so you can enjoy your new garments soon.

You can return items within 30 days of receiving them. For a smooth experience, we recommend reading our Return Policy at the bottom of our website.

Please note that return shipping costs are at the customer’s expense, and international return fees can be relatively high.

At Noauma, we always try to find a thoughtful, sustainable solution first — whether that’s exchanging a size or helping you make the most of your purchase — before a return becomes necessary.

Simply reach out to us at support@noauma.com. Our team will take care of everything and help you find the option that suits you best.

Contact us as soon as possible at support@noauma.com, and include your order number along with photos of the item. We will, of course, make sure to find a good solution for you.

If you’d like to exchange an item, simply contact us at support@noauma.com and let us know the reason for the exchange.

Please note that return shipping costs are at the customer’s expense unless the return is due to a mistake on our end.

We’re always happy to help you find the best possible solution, our team will guide you through every step with care.

Enter the discount code in the designated field at checkout. The discount will be automatically deducted from your total amount.

We accept major credit cards and, when possible, PayPal. You’ll see all currently available payment methods at checkout.

Yes, we offer gift cards. Feel free to email us at support@noauma.com for more information.

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We take your privacy very seriously. Read our privacy policy to understand how and why we collect, use, and protect your personal information. You can find it at the bottom of the website.